TOUCHPAD NOT WORKING

[RUSHILMULEY]

MY HP ENVY TOUCHPAD NOT WORKING WHAT CAN I DO

[VikramTheGreat]

Hi @RUSHILMULEY,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP Envy touchpad has suddenly stopped responding, don’t worry, let’s try a few steps for straightforward fixes. Here’s how to get that smooth glide back:

1. BIOS Restore:

1) Shut down the computer, keep the  charger plugged in

2) Hold down the Windows and B buttons together while the computer is still turned off. 

3) Turn on the computer and continue to hold the Windows and B buttons until a BIOS Recovery screen appears. 

4) Follow the on-screen instructions and click on OK.

2. Enable Touchpad via Function Keys

• Press Fn + F5 or F6, F9, or F10, depending on your model.
  (Look for a small touchpad icon—tap it once to toggle on/off.)
• Some models may need double-tapping the top-left corner of the touchpad to re-enable it (a small LED may turn on or off).

3. Use Windows Settings

1. Press Windows key + I to open Settings
2. Go to Devices > Touchpad
3. Make sure Touchpad is ON

4. Check Device Manager

1. Press Windows + X → Select Device Manager
2. Expand Mice and other pointing devices
3. If you see "HID-compliant touchpad" or "Synaptics/Precision Touchpad", right-click → Enable (if disabled)
4. Or, right-click → Update driver

5. BIOS or UEFI Check (Advanced)

If it's still not working:

1. Restart your laptop
2. Tap F10 repeatedly at startup to enter BIOS
3. Look for the Internal Pointing Device setting → Make sure it's enabled
4. Press F10 to Save and Exit

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support