The 5MP cam has a green tint

[GioNobile]

When I turn on the 5MP cam, my image, as well the surroundings, have a green tint'

An externally connected camera works well, and the colors are perfect

[Kuroi_Kenshi]

Hi @GioNobile,

Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

We're looking forward to helping you get back up and running! 

Best regards,

[GiovanniNobile]

Hi Kuroi,

This is my equipment: 

HP Pavilion 27-ca2244Bundle AiOPC(7G9S0SS)

Thank you!

[Kuroi_Kenshi]

Hi @GioNobile,

Thank you for the response.

Try these steps:

It appears that the image from your HP Pavilion 27-ca2244 AiO PC's built-in camera is displaying a green tint. This issue could be related to the color settings of the camera. Here are some steps to help resolve this problem:

 Verify Camera Settings

• Update Drivers: Ensure that your camera drivers are up to date. Visit the HP Support website to download and install the latest driver updates for your camera.

Adjust Camera Settings

• Access Camera Settings: Open the Camera application on your computer.
• Navigate to Setting Options: Check for any color settings adjustments.

Refer to this link: Click Here

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[GiovanniNobile]

Hi, Kuroi_Kenshi

Thank you for taking care of my problem. I feel frustrated with this whole situation.

Thank you for all the suggestions, but my camera is still green. Reinstalling Windows 11 could probably solve the problem, but I don't want to do that. 

I bought a USB camera, and it works well.

Thank you again

[GiovanniNobile]

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