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- The bios recovery files cannot be found or the files are cor...

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04-02-2024 02:45 PM
Product: HP Stream - 14-ds0080nr
The affected product is Hp Stream laptop, Model 14-ds0080nr. As there no laptop option in the Choose the board that best fits your product issue, question or tip. The moment the laptop is on, a message appears that says "The bios recovery files cannot be found or the files are corrupted". The message also advise to use another PC to download the bios file and create a bootable bios recovery flash drive to be used on the affected laptop. A link is also given as: https://support.hp.com/us-en/document/c02693833. My question is where can I download the bios file to create the bios recovery flash drive. Please can someone help me out.
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