Touch screen keeps clicking on things

[Ivan2347]

Touch screen keeps clicking on things when i typing emails or doing something else

[Raj2111]

Hi @Ivan2347 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with your HP product.

To understand the issue and help you, please share the details listed below:

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages (if any) on the unit.

- When was the last time it was working fine?

- Were there any changes made to your PC recently?

Could you please elaborate in detail?

Take care and have a great day ahead! 

Raj,

HP Support

[Ivan2347]

Hello RAJ2111

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number). HP EliteBook 860 G9  6C1Z7UT#ABA

- Error messages (if any) on the unit. No error 

- When was the last time it was working fine? Two Weeks ago 

- Were there any changes made to your PC recently? No Changes 

the best way i can explain the issue, is when im working on my laptop i can see the touch screen is going off, i can leave the laptop and not touch it and applications settings and other things start coming up. it make sit extremely difficult to work because i can be doing something and the laptop starts going to other things.

i have a video showing the laptops behavior