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HP Recommended
Touchsmart 600 1390
Microsoft Windows 10 (64-bit)

Hello,

 

My touchsmart 600 is having issues for the last couple of years, with frequent hangups, video driver errors and shutdowns, and lately it doesnt turn on at all, beeping 2 short and one long beep on every boot without turning itself on. I assume the video card is gone or not connected correctly.

 

My questions is, can the video card be replaced (or upgraded), or is it an integral part of the motherboard?

The graphics card is NVIDIA GeForce G230 1GB

 

Many thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Your PC is seven (7) plus years old. I am not sure it's worth much more or less the cost to repair.  BIOS beep codes are listed here.

 

Remove the back and use a can of compresses air to blow out all of the dust from the internal fans. The give it a go.

 

If the graphics card has failed then you should consider a replacement PC as the replacement procedure should be done by a PC repair specialist.

HP ENVY 6055, >Custom PC - Z690, i9-12900K, 32GB DDR5 5600, quad NVMe drives 4K screen, NVIDIA 3080 10GB

View solution in original post

3 REPLIES 3
HP Recommended

Hi @altenter,

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the computer is not booting to windows and there are 2 short and 1 long beep.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

It is a hardware issue on the computer and I recommend you to contact phone support and they will assist you with the service options available for the computer.

 

Here is how you can get in touch with the phone support.

 

Open link: www.hp.com/contacthp/

Enter Product number or select to auto detects

Scroll down to "Still need help? Complete the form to select your contact options"

Scroll down and click on HP contact options - click on Get phone number.

 

Hope that answers your question and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

Hi,

 

Your PC is seven (7) plus years old. I am not sure it's worth much more or less the cost to repair.  BIOS beep codes are listed here.

 

Remove the back and use a can of compresses air to blow out all of the dust from the internal fans. The give it a go.

 

If the graphics card has failed then you should consider a replacement PC as the replacement procedure should be done by a PC repair specialist.

HP ENVY 6055, >Custom PC - Z690, i9-12900K, 32GB DDR5 5600, quad NVMe drives 4K screen, NVIDIA 3080 10GB
HP Recommended

Thank you Big_Dave, I have removed all covers and vaccummed the dust out of the card and motherboard.

Touchsmart boots now and hopefully it will work for a few more years 🙂

 

Is it possible to replace the nvidia graphics card in case it fails? I feel comfortable replacing parts but just not sure if it is even possible.

 

Many thanks.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.