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Ruth1917
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Message 1 of 3
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Solved!

Tray problem

HP Recommended
Pavilion a1310n
Microsoft Windows 10 (64-bit)

When I click the icons in my 'tray' at the bottom of the screen nothing happens. To get into the internet, WORD or EXCEL I have to double click the icon on the main screen. Also the clock is not keeping correct time. I know older PCs had batteries which to be changed does the Pavilion a1310n  have a battery?

 

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Hibb1
Level 6
472 472 38 88
Message 2 of 3
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HP Recommended

Wow, that's a pretty old machine! Yes, it will have a CR-2032 coin battery that keeps the time & date when there's no other power going to the unit. So if your time/date keep resetting after a power off then you'll probably need to change this battery. In saying that though, if you have Win10 installed it SHOULD fix the time/date itself if you're connected to the internet.

As far as the tray issue, did you UPGRADE to 10? Or do a clean install? It may be a glitch after an upgrade, it also may be an incompatibility with a machine so old.

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Hibb1
Level 6
472 472 38 88
Message 2 of 3
Flag Post
HP Recommended

Wow, that's a pretty old machine! Yes, it will have a CR-2032 coin battery that keeps the time & date when there's no other power going to the unit. So if your time/date keep resetting after a power off then you'll probably need to change this battery. In saying that though, if you have Win10 installed it SHOULD fix the time/date itself if you're connected to the internet.

As far as the tray issue, did you UPGRADE to 10? Or do a clean install? It may be a glitch after an upgrade, it also may be an incompatibility with a machine so old.

View solution in original post

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Ruth1917
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Message 3 of 3
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I don't know what I did but it's working now, no more problem. Thank you for responding at least now I know there is a battery.

Ruth

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