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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- Unable to get rid of Audio pop up box on Windows 10

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07-29-2018 06:32 PM
Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
I have gone through your Post and I'll try my best to help 😊
Please update the Audio driver from Device Manager
- Select the Start button, type Device Manager, and select it from the list of results.
- Look for Audio Input & Output and expand the List
- Look for Audio driver then right-click it, and select Update Driver.
- Select Search automatically for updated driver software.
- If these steps don't work, try reinstalling the driver: Open Device Manager, right-click the Audio driver and select Uninstall. Restart your PC and Windows will attempt to reinstall the driver.
Also download and run the HP Support Assistant from this Link: http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/pl... and check for any updates
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Click My devices on the top of the HP Support Assistant window, and then click Updates in the window for your device.
Figure : Updates in the My PC box
The Updates window opens.
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If HP Support Assistant detects updates, a list of updates displays in the Updates available window.
Figure : Updates window
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To check for recent updates, click Check for updates and messages.
HP Support Assistant connects to the HP servers and performs the following actions:
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Downloads messages and updates
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Gathers configuration information
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Analyzes your computer system
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Prepares an action list
If HP Support Assistant finds updates, they display in the Updates available window.
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Keep me posted if this helps 👍
Thank you and have a wonderful day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and this will also help other community members with similar issue.
KrazyToad
I Am An HP Employee