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HP Recommended
27b curved monitor
Microsoft Windows 10 (64-bit)

Hello, I purchased a monitor second hand a few weeks ago and I'd like to use a VESA Mount to hold up the monitor. I looked up online for a  VESA adapter for my HP 27b curved monitor and have been having trouble find the correct adapter. Apparnetly the monitor was supposed to come with one but I didn't ask for it or wasn't given it. Is there anyway I can recieve or purchase a new one? Even a used one will suffice. Thank you very much.

2 REPLIES 2
HP Recommended

@stevetheorc 

 

Its specs which says nothing about VESA mount/holes:

 

       https://support.hp.com/au-en/document/c05415698

 

Parts list

 

     http://partsurfer.hp.com/Search.aspx?searchText=1AT04AA

 

VESA adapter is NOT on the box. Does it actually have VESA holes ? If yes, you use use many stands, wall mounts ... on market today

 

   https://computers.mwave.com.au/electronics/Vesa-Stand

   https://www.kogan.com/au/shop/televisions/wall-mount/

 

Regards.

BH
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HP Recommended

I have the same problem, except that I bought the monitor FIRST-hand from Staples Canada. It did NOT come with the adapter in the box, although the manual explicitly states that it does.

 

Multiple calls to HP later (7 transfers, 2 disconnects without call-backs), they tell me the part is not available for purchase from their parts store.  They direct me to their designated third party parts retailer for Canada (Depot International), which does not carry the part either. Please help.

 

For your reference...

  • product number: 1AT044AA
  • Serial number [Personal Information Removed]
  • Part name: Mount adapter-VESA mount N270C 27B-27X Curb
  • Part number: 925173-001

Attached is the page from the manual, explicitly stating that this is included.

(http://h10032.www1.hp.com/ctg/Manual/c05420374)

Bombegranate_0-1594328033758.png

 

 

Here is the parts store, showing the part as not available to order:

 

Untitled1.png

 
 
 

 

 
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