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HP Recommended
HP x2401 24-inch LED Backlit Monitor

Hi team, I hope I have used the right channel for this query.

 

I am hoping to mount my HP x2401 monitor but do not have the packaging or any VESA mounting plates for it. Is it possible to purchase these still as new or second hand anywhere? The monitor is out of warranty.

 

thanks for your help! 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Nigelk91 wrote:

Thanks for your response.

 

In the user manual for the monitor it says I need a Vesa adaptor plate to make the monitor vesa compatible which says is included in the box.

 

The monitor itself has a removable stand with a line of 4 screws, I don’t think I can mount it without installing the adaptor plate first.

 

Thanks. 


You are correct.  I read that it was Vesa compatible but did not see the requirement for an adapter plate

 

The adapter is hp part 710442-001 and it is "discontinued" supposedly

BeemerBiker_1-1661685947707.png

 

I found that part by putting x2401 into the lookup here https://parts.hp.com

I spent some time googling for that part and was unable to find it on line

 

You will need to contact hp and ask for that part number

https://www.hp.com/us-en/contact-hp/ww-contact-us.html

 

You may have to fabricate the part from aluminum stock or use an adhesive to mount a large velcro patch that can attach to a form or bracket like the following

BeemerBiker_0-1661686540276.png

 

Some ideas here

 

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

3 REPLIES 3
HP Recommended

Your monitor supports VESA but the mounting kits are never included. The kits should come with different size screws depending on what type of mount (telescoping, tilting, etc)

 

https://www.amazon.com/s?k=vesa+wall+mount&crid=EUQVVLE73GJ6&sprefix=vesa%2Caps%2C133&ref=nb_sb_ss_t...

https://www.walmart.com/search?q=vesa%20wall%20mount&cat_id=3944

https://www.lowes.com/search?searchTerm=vesa%20100%22%20mount&catalog=2710662316751

 

you need one that supports at least 10 lbs


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Thanks for your response.

 

In the user manual for the monitor it says I need a Vesa adaptor plate to make the monitor vesa compatible which says is included in the box.

 

The monitor itself has a removable stand with a line of 4 screws, I don’t think I can mount it without installing the adaptor plate first.

 

Thanks. 

HP Recommended

@Nigelk91 wrote:

Thanks for your response.

 

In the user manual for the monitor it says I need a Vesa adaptor plate to make the monitor vesa compatible which says is included in the box.

 

The monitor itself has a removable stand with a line of 4 screws, I don’t think I can mount it without installing the adaptor plate first.

 

Thanks. 


You are correct.  I read that it was Vesa compatible but did not see the requirement for an adapter plate

 

The adapter is hp part 710442-001 and it is "discontinued" supposedly

BeemerBiker_1-1661685947707.png

 

I found that part by putting x2401 into the lookup here https://parts.hp.com

I spent some time googling for that part and was unable to find it on line

 

You will need to contact hp and ask for that part number

https://www.hp.com/us-en/contact-hp/ww-contact-us.html

 

You may have to fabricate the part from aluminum stock or use an adhesive to mount a large velcro patch that can attach to a form or bracket like the following

BeemerBiker_0-1661686540276.png

 

Some ideas here

 

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.