cancel
Showing results for 
Search instead for 
Did you mean: 
LJ601
Level 1
8 6 0 0
Message 1 of 5
914
Flag Post

Video on HP3130

HP Recommended
3130
Microsoft Windows 10 (64-bit)

Hello and thanks in advance for any help that's offered.  I have an old HP3130 desktop PC that's been very reliable and works perfectly except it's developed a problem which I think is related to the video card.   There's shadowing on the display, new HP27F, for all the icons and text.  I've tried the monitor on another computer and it's fine.  So it makes me think there's a problem with the video card in the PC.  My question is - should I add a new video card and disable the one that's currently installed?  I think the current setup has the video hardware ion the main board.  Thank you.

4 REPLIES 4
KrazyToad
HP Support Agent
HP Support Agent
22,644 22,631 1,357 1,374
Message 2 of 5
Flag Post
HP Recommended

@LJ601

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you check in BIOS and see if you experience the same issue

 

Shut down the Desktop and upon restarting keep tapping on F 10 till you see the BIOS.

 

If the issue persists in the BIOS and you have already confirmed the functionality of the Monitor, then you can go ahead and add an extra Graphics Card and connect your monitor to the Graphics Card port

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.


 

 

 


 

KrazyToad
I Am An HP Employee

0 Kudos
LJ601
Author
Level 1
8 6 0 0
Message 3 of 5
Flag Post
HP Recommended

Thanks- I'll go ahead and install a new video card and disable the on board video via the BIOS setup.   I'll also upgrade the memory from 4 to 8Gb at the same time.

0 Kudos
KrazyToad
HP Support Agent
HP Support Agent
22,644 22,631 1,357 1,374
Message 4 of 5
Flag Post
HP Recommended

@LJ601

 

Do visit our HP Support Community and drop us a message anytime you need help

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

0 Kudos
LJ601
Author
Level 1
8 6 0 0
Message 5 of 5
Flag Post
HP Recommended

Thanks - 0'll see if I can I disable the on board graphics capability , then add a new card.  Can you recommend any graphics card that will also support a recommended 4K monitor please.  I'm currently using an HP27F screen, and the display isn't that great.

 

Appreciate your advice - thank you.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation