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Warranty coverage

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Microsoft Windows 10 (64-bit)

Dear Sirs,


I would like to known what are included and not-included into the warranty for ProDisplay P222va monitors.
Unfortunately some of them became pink and the warranty seems to not cover this particular issue.

Here I checked the warranty status and coverage.

This was the result.

Service type: HP HW Maintenance Offsite Support

Active: Covered under Manufacturer warranty, 13 months remaining.

Start Date: October 05, 2018

End Date: November 03, 2021


Service Level

  1. Std Office Hrs Std Office Days
  2. Std Office Hrs Std Office Days
  3. Global Coverage
  4. Standard Material Handling
  5. Standard Parts Logistics
  6. No Usage Limitation
  7. 2 Business Days Turn-Around
  8. Pickup by HP
  9. HP Ships to Customer Site


  1. Offsite Support & Materials
  2. Hardware Problem Diagnosis


What is missing

It's seem that pink screen are not covered.

How can I verify what is covered and what is not covered? 


Thank you.

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Only HP Support speaks for what is covered in Warranty.


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