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HP Recommended
HP ENVY x360 Convertible Laptop PC 13m-bd0023dx
Microsoft Windows 11

My webcam has worked fine for about a year and a half.  A few days ago, suddenly the camera started making everything have a yellow hue. (My display is fine when the the camera is not on.) The yellow hue first appeared for about 15 minutes, but then the colors turned normal in the middle of the zoom call. Unfortunately, the yellow hue returned in the next zoom call, and it has remained for the last four days and dozens of hours of camera use since that time.

 

I've tried every fix I've found online, including going to the following link and making sure everything is updated.

https://support.hp.com/in-en/drivers

 

I've reset the camera, made sure it's not on night mode, made sure my interior lighting hasn't changed, etc.

 

Please help! I have to attend zoom meetings for my job, and my boss said I need to get this fixed asap. But I don't want to buy a new laptop just because of the camera issues.

 

Thank you!

 

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