Weird dead pixel test and monitor death after

[Alexander79]

Hello, about a month ago my monitor started an automatic strange dead pixel test (started flashing red, blue, green... alternately), I tried to turn off the monitor with the button, but it did not help, so I unplugged the monitor, then plugged it back in and the problem was solved, but after 1 month this problem again returned. I started to solve this problem like the first time, but this time the monitor did not turn on anymore.

[Nirvana_95]

Hi @Alexander79 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing issues with your HP X24c Gaming Monitor. Do not worry, we are here to fix it.

May I know from when are you facing this issue?

Did you make any changes to it?

Try to press and hold the restart button for 30 seconds and check if the issue persists.

I would also suggest you follow the steps shared in the link here: https://support.hp.com/in-en/document/bph05236 

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @Alexander79 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!