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HP Recommended
DreamColor Z31
Microsoft Windows 10 (64-bit)

Yesterday I was curious about what this thing was on top of my screen. So I pulled it out, and it turns out I have a hidden plastic strip on top of my screen, and now it won't go back, so how do I get it off? (And, I have to ask, what is this? What's it for?)

photo_2021-09-06_03-42-42.jpgphoto_2021-09-06_03-42-43.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello
sorry, this is a quick answer, I would have to research more details
what is it for, if it is a separate screen, and not a laptop, it could correspond to this

Webcam Without integrated camera

 

More time for creation. Less time for calibration.

Maintain accurate colors with a retractable sensor that calibrates on demand or on a regular basis. Stop wondering if your color is right, it just is.

https://www.hp.com/fr-fr/shop/Product.aspx?id=Z4Y82A4&opt=ABB&sel=MTO

sorry in French, this is the first link found via google

DreamColor Z31
the model being HP DreamColor Z31x Studio Monitor
version x i don't know if that makes a difference

 

User calibration support
Integrated
Integrated calibration instrument
Yes

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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8 REPLIES 8
HP Recommended

BTW I cannot serch my screen in the HP offical website, It told me serial number not found, GREAT.

HP Recommended

@EpicHuns -- it is possible that your laptop has a socket on its bottom to connect to an optional base-unit that has multiple ports (video, power, printer, USB), and that lever is needed to "unlock" the connected laptop from the "docking-station".

 

So, the docking-station stays on your office desk, and then you disconnect the "docked" laptop when you want to go "portable" with the laptop.

 

Or, if the thing is on top of your screen, does it expose a web-camera when it is "open", and "hide" the web-camera when it is "closed" ?

 

HP Recommended

Sorry, thanks for the reply, but I think you're wrong, first of all, it's located on top of the computer, not on the bottom, and secondly, I took a picture of it and there's nothing in it, it's empty! There is no connection port, there is nothing. Third, it is literally a plastic stick, not a camera.

HP Recommended

photo_2021-09-06_05-34-00.jpgphoto_2021-09-06_05-34-02.jpg

HP Recommended

@EpicHuns 

 

Nice monitor...

Here's another likely "wrong" guess.

 

First, your display homepage:

HP DreamColor Z31x Studio Display 

 

Category Manuals includes both a Service Guide and a User Guide:

Maintenance and Service Guide

and

User Guide

 

What is it?

Really, no idea.

I don't see this angle / part in the Service Guide -

DO check, though, I might have missed it...

 

That said, if you were to place the monitor on its face, the "bump" would keep the glass from directly contacting the surface (at least at the top) - the little bar MIGHT be used to reduce stress on the frame that must keep the glass in place when the monitor is flat-on-face.

 

True, this does NOT explain why the bar suddenly extended nor does it explain how to move the bar back inside of the little "bump" in the frame.  One thing to try, tip the monitor onto it's back - bar might release and fold back into frame.

 

Meh.  Guessing.

 

If the unit is still in Warranty, do try reaching out to HP Support.

 

Open website  HP World-Wide Support

Select your region and follow the prompts

 

Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

 

What else?

Download and save that Service Guide.

Why?  Because not every monitor comes with one and it might be useful later...

 

 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DreamColor Z31x Studio Display 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

HP Recommended

Hello
sorry, this is a quick answer, I would have to research more details
what is it for, if it is a separate screen, and not a laptop, it could correspond to this

Webcam Without integrated camera

 

More time for creation. Less time for calibration.

Maintain accurate colors with a retractable sensor that calibrates on demand or on a regular basis. Stop wondering if your color is right, it just is.

https://www.hp.com/fr-fr/shop/Product.aspx?id=Z4Y82A4&opt=ABB&sel=MTO

sorry in French, this is the first link found via google

DreamColor Z31
the model being HP DreamColor Z31x Studio Monitor
version x i don't know if that makes a difference

 

User calibration support
Integrated
Integrated calibration instrument
Yes

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Thank you! You're a genius! Because of your help, I was able to retrieve this little plastic stick into the screen without any problems.

HP Recommended

Thank you
but a genius .. Maybe a little too much ..
If only it was.
very happy for you anyway

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
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