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‎08-26-2025 09:14 PM

HP Recommended

My HP OmniStudio X 27-inch All-in-One PC have this hardware issue. There is white pixel on the touch screen make my mouse unresponsive. It was like the white pixel is actively touch the screen and make my mouse unresponsive. Can I Claim warranty for this issue?

SyahmiTP_1-1756264294596.png

 



 

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1 REPLY 1

‎08-28-2025 09:43 AM

HP Recommended

Hi @Syahmi-TP,

 

Welcome to the HP Support Community! 

 

We're here to help you tackle that hardware failure! Don't worry, we've got your back! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

 

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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