• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need help in changing the screen resolution on HP Notebooks & Monitors Click here for the details.
Locked

‎05-01-2018 12:44 PM

HP Recommended

i didnt visit or call the repair center yet due to my full exam schedule  ( yup exams for whole 3 month ) i will visit it and try to replace the screen 

-- the screen started showing dead/white pixels now the device is still under warranty but im afraid that the might reject it because i bought it from the uae and i currently live in jordan .. the warranty is international right?

Was this reply helpful? Yes No

‎12-30-2019 08:27 AM

HP Recommended

I have the same issue and are due to send mine to HP for repair, can you confirm the issue. And if it can be fixed by me or do I need to send it off.

Was this reply helpful? Yes No

‎01-01-2020 12:06 PM

HP Recommended

@Spinky11,

 

I recommend you send the computer for repair as it is a hardware issue and the display needs to be replaced.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.