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‎04-18-2025 01:39 PM

HP Recommended
Product: HP ZBook Fury 16 G11 Mobile Workstation PC
Operating System: Microsoft Windows 11

I keep getting Biometric devices for Synaptics FS7605 Touch Fingerprint Sensor with PurePrint(TM) error.

Device status show "Windows has stopped this device because it has reported problems. (Code 43)"

 

I tried to uninstall it then it shows up Synaptics FS7604 Touch Fingerprint Sensor; however, when I tried to update it then it changes to Synaptics FS7605 Touch Fingerprint Sensor.  I can't find a driver to install to clear that error.  

 

Please help and let me know where I can find a new driver for that model or how to remove it so it can go back to FS6504.

 

Thanks

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