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- amazon Firestick not working on the HP monitor VH240a

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04-21-2020 10:40 AM - edited 04-21-2020 10:43 AM
Hi,
I recently bought HP VH240a monitor, this has build in speakers
I tired to connect Amazon firestick but I don't see the monitor is recognizing it, it just says no signal.
Could you please guild me how this can be fixed ? so that I can enable my firestick on this monitor ?
Regards,
Chiranth
04-24-2020 09:26 AM
I reviewed your post and I understand that the Amazon firestick is not working with the monitor.
Don’t worry, I assure you I will try my best to get this sorted.
Are you connecting the Amazon firestick to the HDMI port?
Is the Firestick working when connected to a TV?
Is the monitor working with a computer?
The Firestick will get detected automatically when connected to the HDMI port on the monitor. Make sure you turn on the Firestick and wait for some time as the Firestick takes some time to boot.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
04-26-2020 08:39 PM
Hi,
Yes, I connected Firestick to HDMI PORT which is on the monitor directly
Monitor is working with computer and no issue
Firestick is working with my tv and I have been using it quite some time.
regards,
chiranth
04-27-2020 09:01 AM
I recommend you contact the Firestick support and check once. You should get the display as soon as you turn on the FIrestick and there are no settings or options on the monitor which we can tweak.
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee