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HP All-in-One Desktop PC 27-cr1000i (8J0E1AV)

I have new   All-in-One Desktop 27-cr1064. I am not able to adjust brightness. First of all, there is no button on screen /monitor to do that.

I goto settings-> personalization-> dynamic-> lighting. The brightness is is disbled. it shows 100% but greyed out. Its hurting my eyes and I want to get it low. 

1 REPLY 1
HP Recommended

@shreedt, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

It looks like your HP All-in-One Desktop 27-cr1064 does not have external brightness controls and relies on Windows settings. Since the brightness slider is greyed out, here are a few things you can try to fix the issue:

Update Display Drivers

Since your PC relies on the Intel or NVIDIA graphics driver, outdated or incorrect drivers can cause brightness control issues.

  • Right-click on Start > Device Manager.
  • Expand Display adapters.
  • Right-click on your Intel UHD Graphics / NVIDIA GPU > Update driver.
  • Choose Search automatically for drivers.

If this doesn’t work:

  • Download the latest display driver from HP Support or from Intel/NVIDIA’s website.

Enable Generic PnP Monitor

  • Open Device Manager.
  • Expand Monitors.
  • Right-click Generic PnP Monitor > Enable device (if disabled).
  • Restart your PC.

Adjust Brightness via Intel Graphics Command Center

If your system uses Intel graphics:

  • Open Intel Graphics Command Center (download it from the Microsoft Store if needed).
  • Go to Display settings.
  • Try adjusting brightness from there.

Change Brightness via Power Plan Settings

  • Open Control Panel > Power Options.
  • Click Change plan settings for your selected plan.
  • Click Change advanced power settings.
  • Expand Display > Enable adaptive brightness.
  • Set both On battery and Plugged in to On.

Check Windows Night Light or Third-Party Apps

  • Go to Settings > System > Display.
  • Turn on Night light to reduce eye strain.
  • Use a tool like f.lux to control screen brightness artificially.

Check HP Omen Gaming Hub (If Installed)

Some HP AIOs allow brightness control via the Omen Gaming Hub.

  • Open HP Omen Gaming Hub and check for display settings.

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.