camera not working

[anjalikacher]

after window update camera not working 

[Max3Aj]

@anjalikacher, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I'm sorry to hear you're having trouble with your camera after the Windows 10 update. Here are some steps you can try to fix the issue:

Check Camera Privacy Settings:

• Go to Settings > Privacy > Camera.
• Ensure that camera access is enabled for your device and apps.

Update Camera Drivers:

• Open Device Manager by right-clicking the Start button and selecting it.
• Find your camera under Imaging Devices.
• Right-click on your camera and select Update Driver.
• Choose Search automatically for updated driver software.

Reinstall Camera Drivers:

• In Device Manager, right-click on your camera and select Uninstall device.
• Restart your computer. Windows should automatically reinstall the driver.

Check for Hidden Devices:

• In Device Manager, click View > Show hidden devices.
• Look for your camera under Imaging Devices and update the driver if needed.

Scan for Hardware Changes:

• In Device Manager, click Action > Scan for hardware changes.

Add Legacy Hardware:

• In Device Manager, click Action > Add legacy hardware.
• Follow the prompts to manually add your camera.

You may refer to this document - HP PCs - Troubleshoot the webcam (Windows 11 and Windows 10) | HP® Support

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support