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‎04-16-2021 06:21 PM

HP Recommended
Product: HP ENVY Curved All-in-One
Operating System: Microsoft Windows 10 (64-bit)

I am having problems with my video card (Radeon RX460) playing a game (Out of the Park Baseball 22) it crashes all the time.  I have contacted HP. AMD (Video Card) and the software manufacturer and no one can understand why the game will not acknowledge the video card and everything seems to be working properly according to all sources.  I have been toying with the idea of changing video card which I do not know if you can do on this machine or adding an external video card.  Can any of these options be done or does anyone have any ideas.  

3 REPLIES 3

‎04-16-2021 06:58 PM

HP Recommended

@rodorem 

 

What is the model/product of your HP ENVY Curved All-in-One  ? Normally AIO machines use MXM video vards, replacing it would be a nightmare.

 

We need to know what is your HP ENVY Curved All-in-One  to be able to get its full picture and comment on it.

 

Regards.

BH
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‎04-17-2021 04:31 PM

HP Recommended
HP Envy Curver All-in-One 34" Product Number X3B14AV
 
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‎04-17-2021 04:34 PM

HP Recommended

Forgot one video card Intel(R) HD Graphics 630 second card Radeon(TM) RX 460 Graphics

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