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- HP Community
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- cannot open backlit of keyboard on my laptop

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12-07-2023 01:41 PM
Hi @Tinnnchu ,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are facing an issue with HP 15 Laptop PC 15-E3000 cannot open the backlit keyboard on your laptop. Not to worry I will help you to get a resolution to resolve the issue.
May I know
1. Since when are you facing this issue
2. Have you made any changes on your printer post that this issue raised and have you observed any light blinking on the display or error message
I can provide you with guidance on how to check and enable the keyboard backlight on an HP laptop.
Here are the steps you can follow:
Check the User Manual: The first thing you should do is check the user manual or documentation that came with your laptop. This will often provide information on whether your model has a backlit keyboard and how to enable it.
Look for a Backlit Keyboard Icon: On many HP laptops, the key to control the keyboard backlight is usually one of the function keys (F1 through F12). Look for an icon that resembles a keyboard with lines of light beneath it. This is typically used to adjust the keyboard backlight settings. On some laptops, the backlight control is integrated with the function keys and might not have a dedicated icon.
Fn Key Combination: Many laptops require you to use the "Fn" key in combination with another key to control the backlight. For example, you might need to press and hold the "Fn" key while pressing the corresponding function key with the backlight icon.
HP Support Assistant: HP laptops often come with a pre-installed utility called "HP Support Assistant." Open this program and look for options related to the keyboard or backlight settings. It might provide a simple way to enable or disable the backlight.
BIOS/UEFI Settings: In some cases, the option to enable or disable the keyboard backlight may be available in the laptop's BIOS or UEFI settings. You can access these settings by restarting your laptop and pressing the appropriate key during the boot process (often Esc, F2, F10, or Del).
Update Drivers: Ensure that your graphics and keyboard drivers are up-to-date. Sometimes, driver updates can include improvements or bug fixes related to keyboard backlight functionality.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.