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- computer turns on but display is blank

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01-03-2022 03:00 PM
Desktop omen 880 , turns on but nothing displays on the monitor, used the hp assistant to troubleshoot, followed all the suggested steps but nothing even last step of removing, memory, hard drives, graphics card and put them back in still nothing 😑
Help will be greatly appreciated, I'm stumped
Thanks
GamerMark65
01-07-2022 11:58 AM - edited 01-15-2022 12:55 PM
Thank you for posting on HP Support Community.
That must be hard. Don't worry as I'll be glad to help,
I understand that your HP PC is not working correctly. If you have already performed the steps from the document HP Desktop PCs - Computer Starts but Monitor Remains Blank (Windows) https://support.hp.com/in-en/document/c01997899 and the issue persists, it could be a hardware failure.
Please reach out to HP Support in your region regarding the service options for your computer. HP Support can be reached by clicking on the following link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
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