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‎04-02-2026 10:30 AM - last edited on ‎04-03-2026 12:05 PM by Moderator

HP Recommended

Dear HP Support Team,
I am writing to raise a concern regarding my HP laptop display. Within normal usage, I have noticed 5–6 dead pixels appearing on the screen. This issue is affecting the visual quality and usability of the device.

Since the laptop is under normal usage and the issue has arisen without any physical damage, I request HP to kindly arrange for inspection, repair, or replacement as per your pixel policy and warranty terms.
I would appreciate a prompt resolution to this matter. Please confirm the next steps and service schedule at the earliest.
Regards,
Arjun  sharma
Edited

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1 REPLY 1

‎04-04-2026 06:59 AM

HP Recommended

Hi @arjun1395 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

In this regards, I would request you to contact HP service center for further assistance.
 

Click on the link below and fill in the required details to find the closest service center and their availability.

 

Service Center Locator: https://support.hp.com/us-en/service-center

 

Please call before visiting a service center.

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I'm an HP Employee.


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