• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Locked

‎04-02-2026 10:30 AM - last edited on ‎04-03-2026 12:05 PM by Moderator

HP Recommended

Dear HP Support Team,
I am writing to raise a concern regarding my HP laptop display. Within normal usage, I have noticed 5–6 dead pixels appearing on the screen. This issue is affecting the visual quality and usability of the device.

Since the laptop is under normal usage and the issue has arisen without any physical damage, I request HP to kindly arrange for inspection, repair, or replacement as per your pixel policy and warranty terms.
I would appreciate a prompt resolution to this matter. Please confirm the next steps and service schedule at the earliest.
Regards,
Arjun  sharma
Edited

Category:
1 REPLY 1

‎04-04-2026 06:59 AM

HP Recommended

Hi @arjun1395 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

In this regards, I would request you to contact HP service center for further assistance.
 

Click on the link below and fill in the required details to find the closest service center and their availability.

 

Service Center Locator: https://support.hp.com/us-en/service-center

 

Please call before visiting a service center.

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->