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HP Recommended
HP Pavilion 15 Laptop PC 15-eh2000 (4V3L7AV)

Provide complete details of instructions.

1 REPLY 1
HP Recommended

hi

it could be due to a hardware problem

please perform the hardware tests
everything is explained in this link

 

HP PCs - Testing for Hardware Failures | HP® Customer Support

 


An example of a failed test with Contact HP option

 

you may have an error code , failure ID (24-digit code) , as shown

 

if so, just give this code here


or
https://support.hp.com/us-en/eas/failureid?origin=DiagSite

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