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‎07-01-2023 07:12 AM

HP Recommended
Product: HP EliteDesk 800 G5 Small Form Factor PC
Operating System: Microsoft Windows 10 (64-bit)

I installed an AMD Radeon RX 6400 card, however now both the new as well as the onboard video work (monitor will work on the connectors of the new card as well as the connectors of the onboard video).

However, the BIOS and bootmangers will only be shown on the onboard video.

How do I disable the onboard graphics in the BIOS? The manual says it should be done in the BIOS but there is no such option available. Should I use another BIOS?

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1 person had the same question
2 REPLIES 2

‎07-01-2023 10:21 AM - edited ‎07-01-2023 10:24 AM

HP Recommended

I looked at the BIOS simulator for Elitedesk 800 G5 SFF and also the manual and you are correct.   The manual clearly states the internal video can be disabled but the BIOS does not show that feature.  There was nothing in the BIOS release info that mentioned the built in video.  

 

The system board graphics can be disabled by changing settings in BIOS F10 Setup.

and

 

BeemerBiker_0-1688228415905.png

 


You could try the latest BIOS 2.15 (April 2023)

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elitedesk-800-g5-small-form-factor-pc/...

 

You might contact HP and ask about about the missing feature.

https://www.hp.com/us-en/contact-hp/ww-contact-us.html

 

If your 800 G5 is out of warranty you might mention that you are considering a large purchase of 800 G5 and want to have that feature or will find another OEM.

 

Thank you for using HP products and posting to the community.
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‎07-06-2023 11:52 AM

HP Recommended

Thanks for your respose, the BIOS version I have is already the latest 😞

I bought additional HP support for this machine, I can talk to them now 🙂

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