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victory72
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hp 24fw monitor hdmi & vga is inactive

HP Recommended
Microsoft Windows 10 (64-bit)

seeking help from anyone who has the following problem:

Monitor Status

HDMI: Inactive

VGA: Inactive

 

Check cable and source connection then monitor goes to sleep mode

 

thank you in advance

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banhien
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@victory72 

 

Please answer following check:

 

  • Where do you connect to ?
  • To a computer ?
  • What is your computer ?
  • Does your computer have a video card ? if Yes, then the Integrated card is disabled therefore two ports are inactive

Otherwise, please post back what is your computer ?

 

Regards.

BH
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victory72
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Yes desktop has graphics card the monitor worked Well before with new hdmi cable before I had computer repaired under warranty 

pc is a Thermaltake Versa H22, i7-9700KF, 16GB, 256G SSD + 2TB HD, NVIDIA 1650 4GB, DVD

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