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moniter
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monitor hardware problem

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HP 20kd 19.5 IN IPS Display
Microsoft Windows 7 (64-bit)

Hi

Good Morning

I have HP 20kd 19.5 IN IPS Display two weeks before hardware issue. so i called  hp customer care because that product still under warranty after i got the ticket no (WO- SP20200710 R13) service engineer came to my location and took the monitor. 

i am waiting for 10 days so please service as soon as possible.

 

Thanks & Regards

Senthil [Personal Information Removed]  

 

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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@moniter I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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