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HP Recommended
Microsoft Windows 11

when monitor is shutting down message comes up  " check video cable"

1 REPLY 1
HP Recommended

Hi @mkr73 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

Seeing a "Check Video Cable" message after shutting down your computer typically indicates that the monitor is not receiving a signal once the PC powers off. 

This is a normal behavior for many monitors. 

 

However, if you'd like to resolve or prevent this, here are some steps to consider:

 

1. Turn Off the Monitor After Shutting Down the Computer

When your computer shuts down, the monitor remains powered on but without an active input. Turning the monitor off manually after shutting down your computer can eliminate the message.

 

2. Adjust the Monitor's Sleep Settings

Many monitors have power-saving features:

Use the monitor's on-screen display (OSD) menu (usually accessible via buttons on the monitor) to configure it to enter sleep mode automatically after a certain period without an active signal. This prevents the "Check Video Cable" message from appearing.

 

 

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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