new out of the box, plugged in and wont go past the display setup/

[Dpecan]

I just unboxed my new HP 27 inch all-in-one 10th gen intel i7-10700t.  Plugged it in and hit the power button.  only got the display set up box.  went through each item....color, power, management and information and then hit exit.  nothing else happens.  no boot up.  need help

[praveenbv]

Hi@Dpecan, Welcome to the HP Support Community!

Apologize for the issue with Setting up the HP 27 All-in-One PCs. We understand it's a new notebook lets try a few troubleshooting steps to fix the issue.

Request you to follow the below troubleshooting steps from the document fix :-

https://support.hp.com/in-en/document/c04941742

Keep me posted. Happy to help!

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