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no sound on HP 27fw monitor

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I cannot get sound through my computer. Its telling me there is no connection to the audio. I don't understand as we have connected all the cables, so why wouldn't there be any sound coming through?? 

audio problem.PNG


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Message 2 of 2
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@userA1B2C3, Welcome to the HP Support Community!


Make sure the connections are in place.

To enable sound from the monitor’s speakers, connect one end of an audio cable (not included) to the audio-in jack on the monitor and the other end to the audio-out jack on the source device.

Use the Menu and Volume button to adjust the sound on the monitor.


For the User manual, click here


Let me know how this goes.


If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


I am an HP Employee

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