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- older hp w2371d monitor vga connection to hp pavillion x360 ...

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01-13-2021 10:03 AM
Hi ... I have older hp w2371d monitor, connecting it via vga to hdmi connection to my hp pavillion x360 win 10 15 inch new laptop recently purchased. I found out the usb-c does not support DP, so research suggested try using the laptop hdmi port. So I purchased a new vga-to-hdmi cable for the monitor, connected monitor and still the win 10 does not see nor detect a 2nd monitor. Looked at system, dev mgr, display, options, rebooted laptop, power cycled the w3271d monitor, etc... I cannot get the laptop win 10 to see or recognize the 2nd monitor connection at it's hdmi port. The only indication i see in Dev Mgr - Monitors listing is a " Generic PnP Monitor" .... I am assuming this is not the x360 latptop 15in monitor. I did try update driver option for the PnP Monitor ... but still the x360 win10 does not see or detect old monitor as a 2nd screen. The monitor only gives me the floating box display "Check Video Cable" ... which I know is firmly connected. Has HP support fielded this issue before and maybe a good fix for me to try? Or do i give up on the old 17 inch w2371d monitor and toss it out the door? hope to hear from you, Howdy21.
01-13-2021 10:51 AM
adding extra note, more research shows win 10 dev mgr--monitor--PnP Monitor driver dated 6/21/2006 is the latest, greatest and PnP implies Plug and Play, so this driver on the laptop, supports any and all monitors, and directly supports the active internal display 1 monitor(Intel(R) UHD Graphics adater) for the laptop...