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unicornpower
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Message 1 of 2
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Solved!

screen flickering or go black

HP Recommended
2311x backlit led monitor
macOS 10.12 Sierra

Never ever buy a HP monitor. brand new 2311x monitor go black or flickers in windows 7 to 10 when using hdmi or dvi input only vga port works. and when contacting HP there is no help. You can do all settings up or down or reset to factory results nothing works buy new cables and display cards nothing helps Now I am using an old box monitor with the same 60 hz refresh rate from LG all flickering gone this new HP monitor has the same 60hz refresh rate as an 1980 monitor that actually works on windows 10  but they selling this new crab for a fortune I have used my fists to destroy this **bleep** monitor and will go search for something that actually works on my new pc and games for sure not from HP no ways i have learned my lesson they can keep there scrap. HP making millions out of people by selling **bleep** to us    

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The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,169
Message 2 of 2
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HP Recommended

@unicornpower

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

The_Fossette
I am an HP Employee

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The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,169
Message 2 of 2
Flag Post
HP Recommended

@unicornpower

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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