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07-04-2021 04:05 AM - last edited on 07-04-2021 12:19 PM by MarcusC
- My daughter recently knocked my computer over and damaged the screen, I have been searching for a screen replacement but with no luck unfortunately.
60.45 cm (23.8 in) diagonal widescreen full high-definition ZBD IPS anti-glare WLED-backlit three-sided borderless display (1920 x 1080)
Product number - 4KD18EA#ABU
[personal information removed]
Any help would be much appreciated please.
07-07-2021 08:12 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
After reading your post I did go through the Product Specifications and found that 23.8" diagonal, FHD (1920 x 1080), IPS, three-sided micro-edge, anti-glare, 250 nits, 72% NTSC display installed in this PC.
As we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Here is the part number: L42938-002 just by entering the part number in the google search bar you will be able to find the website selling those parts.
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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