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‎05-22-2021 01:59 PM

HP Recommended
Product: HP 2011x
Operating System: Microsoft Windows 7 (64-bit)

re: https://h30434.www3.hp.com/t5/Desktops-Archive-Read-Only/How-to-Change-the-Resolution-on-the-Monitor...

 

i rebooted and do not see the "Once the computer presents you with the boot options choose the VGA mdoe."

 

Please advise...

8 REPLIES 8

‎05-22-2021 06:40 PM

HP Recommended

@CSGalloway 

 

Its specs

 

               https://support.hp.com/au-en/document/c02643130

 

It supports native 1600 x 900 . What is your machine and how do you connect them ?

 

Regards.

BH
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‎05-22-2021 07:57 PM

HP Recommended

>What is your machine and how do you connect them ?

 

I have p2-1107 product, s/n: MXU21003WT, product number: QW856AA#ABA

 

:connect with the

on the back - it's the [x] power cord, [x] monitor cable 1, [ ] monitor cable 2

not sure about what cable 1 and cable 2 are....

 

https://support.hp.com/au-en/document/c02643130

Does not show more details about the back connections..... ?

 

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‎05-22-2021 08:05 PM

HP Recommended

I have the system details from piriform's Speccy at:

  https://1drv.ms/t/s!Ap7yFWW-Hrge7l35sNWDEJvPC2sQ?e=cCaxSd

 

which will access

  GALLOWAY-HP.txt

 

HTH.......

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‎05-25-2021 08:43 PM - edited ‎05-25-2021 08:47 PM

HP Recommended

@B

 

I replied over the weekend but no replies from you or other support staff......

 

TIA,

Charles.

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‎05-31-2021 02:09 PM - edited ‎05-31-2021 05:01 PM

HP Recommended

Still no reply in 6 days.  Anxious to get this issue resolved please...

 

@Banhien

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‎06-01-2021 04:29 PM

HP Recommended

@CSGalloway 

 

Sorry, I did not receive system text to let ma know some one updates you post. Your minitor ONLY

 

Supports DVI-D and VGA video input connectors your machine also has

  • One (1) DVI-D port
  • One (1) 15-pin VGA port

Therefore all you need to do to connect right cable same connectors at BOTH ends.

 

DVI cable will look like

 

          https://www.officeworks.com.au/shop/officeworks/p/comsol-male-to-male-dvi-d-dual-link-cable-2m-coddl...

 

VGA cable will look like (normally blue or cyan)

 

           https://www.officeworks.com.au/shop/officeworks/p/comsol-male-to-male-15-pin-vga-monitor-cable-2m-co...

 

Regards.

 

 

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎06-01-2021 04:39 PM

HP Recommended

@Banhein

 

I have both cables connected.  Do i need to remove one? Do I need to restart the computer too?

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‎06-01-2021 06:09 PM

HP Recommended

i have the right cable connected now. the screen resolutions available are: 1920x1440. 1600x1200,1280x1024,1024x768,800x6-00.  It does not show 1600x900.  What next please and why does it not show the 1600x900 please?

 

thank you...

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