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HP Recommended
HP ENVY Curved All-in-One - 34-b050na
Microsoft Windows 10 (64-bit)

Looking to replace all-in-one with Windows 11 compatible machine. Was hoping to be able to use AH0G keyboard and mouse with proposed new laptop. Some say this should have a USB dongle and some say internal dongle, mine appears to be internal dongle so does anyone know of a way to connect this to another computer?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@WendyM28, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

The HP AH0G keyboard and mouse typically connect via a 2.4GHz wireless USB dongle. However, in some HP All-in-One PCs like the HP ENVY Curved All-in-One - 34-b050na, the dongle may be internally integrated into the system's motherboard or USB header, making it non-removable and non-transferable. 

If your current setup uses an internal dongle, unfortunately:

You cannot directly pair the AH0G keyboard/mouse with another PC or laptop, because HP does not support re-pairing these peripherals without the original dongle.

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

View solution in original post

1 REPLY 1
HP Recommended

@WendyM28, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

The HP AH0G keyboard and mouse typically connect via a 2.4GHz wireless USB dongle. However, in some HP All-in-One PCs like the HP ENVY Curved All-in-One - 34-b050na, the dongle may be internally integrated into the system's motherboard or USB header, making it non-removable and non-transferable. 

If your current setup uses an internal dongle, unfortunately:

You cannot directly pair the AH0G keyboard/mouse with another PC or laptop, because HP does not support re-pairing these peripherals without the original dongle.

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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