Airtel Wifi Automatically disconnected

[Sachin_Gaur]

When my laptop is connected to Airtel Wi-Fi, the connection automatically gets disconnected after a few minutes. The same Wi-Fi network works perfectly fine on my mobile phone and another PC, so the issue seems to be with my laptop.

• Tried “Forget Network” and reconnected — issue persists.

• Verified that other devices have no disconnection issue.

Please suggest a solution or steps to fix this frequent disconnection problem on my laptop.

[Garp_senchau]

@Sachin_Gaur, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

I'm sorry to hear that you're experiencing Wi-Fi connectivity issues with your HP Pavilion Laptop. Here are several troubleshooting steps that might help resolve the issue:

Update Network Drivers:

• Ensure your network adapter drivers are up-to-date. You can check this by going to Device Manager. Expand the 'Network adapters' section, right-click your Wi-Fi adapter, and select 'Update driver'.

Check Power Management Settings:

• Go to Device Manager, find your network adapter, right-click and select 'Properties'.
• Under the 'Power Management' tab, make sure the option "Allow the computer to turn off this device to save power" is unchecked.

Network Troubleshooter:

• Run the built-in Windows Network Troubleshooter. Go to 'Settings' > 'Update & Security' > 'Troubleshoot' > 'Additional troubleshooters', and select 'Internet Connections'.

Reset Network Settings:

• You can reset your network settings by going to 'Settings' > 'Network & Internet' > 'Status' > 'Network Reset'.

Adjust Network Profile:

• Go to 'Settings' > 'Network & Internet' > 'Wi-Fi' and manage your known networks.
• Select your Airtel network and set it to 'Private'.

Check for Windows Updates:

• Ensure your Windows operating system is up-to-date with the latest updates and patches.

Reference: HP PCs - Troubleshooting Wireless Network and Internet (Windows 10) | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

[Sachin_Gaur]

Hi,

Thank you for the solution.

unfortunately, solutions provided are still not working. I have followed the steps as per mentioned below but still Im am facing the same issue.

Kindly connect for further help.

[Garp_senchau]

Hey @Sachin_Gaur, 

Thanks for reaching out! Since the issue remains unresolved, I suggest contacting our phone/chat support team for personalized assistance. They can provide one-on-one help and may even be able to work their remote assistance magic to fix the problem.

Note: There might be a nominal charge for the service they provide.

Regards,