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HP 14 inch Laptop PC 14-ep1000 (917V7AV)
Microsoft Windows 11

I've been having this recurring problem with my relatively new (less than 2 months old while writing this) laptop. It's an HP 14 inch ep1063c1 and whenever I boot up in a building at the school where I work with the laptop's WiFi network adapter enabled, I get a BSOD after reaching the PIN log in screen. The error code is irql_not_less_or_equal and the system failure in question is rtwlane601.sys. The laptop will boot up normally if the adapter is disabled. I have tried updating the driver but it is the the most up to date on HP's site. The laptop boots up fine at my home near my own WiFi router with the adapter enabled. It's a bit frustrating because this almost brand new laptop is nearly useless in my workplace. Can this possibly be circumvented with a USB WiFi adapter? The driver in question is the RealTek RTL8852BE WiFi 6 802.11ax PCIe Adapter.

1 REPLY 1
HP Recommended

There is a newer driver you can try to see if that resolves the problem:

 

Version 6001.15.155.1

 

sp155768.exe

 

- Fixes an issue that causes a blue screen event to occur with error code 0xD1. (RTL8852BE)

- Fixes an issue where the UNII-4 bandwidth cannot be enabled in a specific country. (RTL8852BE)

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