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‎11-21-2016 11:06 AM

HP Recommended
Product: Deskjet 2540
Operating System: Microsoft Windows 10 (32-bit)

I am having problems with wireless connectivity on my Deskjet 2540. I previously had a good connection but after a professional "clean up" the blue wireless light flashes continuously after the white power light has stableised. The blue light always flashed a few times and was then constant. I have recently installed a ner BT router high speed broadband is operating. Can you help me please?

6 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-21-2016 11:28 AM

HP Recommended

Some information on this issue can be found in this thread:

 

http://h30434.www3.hp.com/t5/LaserJet-Printing/deskjet-2540-Blinking-lights/td-p/3280045

 

I am not HP support, but it appears to me that this could be an issue with this printer on occasion and one which may be associated with various causes rather than a single one.  I'm not sure, but I hope the information helps somewhat.

 

My concern would be that the firmware was somehow compromised during the cleanup (not sure what your cleanup entailed and not to blame anyone).  If you have recently purchased the unit, it may still be under warranty.  Here is the number for HP support:

 

1 (800) 474-6836

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎11-21-2016 11:28 AM

HP Recommended

Some information on this issue can be found in this thread:

 

http://h30434.www3.hp.com/t5/LaserJet-Printing/deskjet-2540-Blinking-lights/td-p/3280045

 

I am not HP support, but it appears to me that this could be an issue with this printer on occasion and one which may be associated with various causes rather than a single one.  I'm not sure, but I hope the information helps somewhat.

 

My concern would be that the firmware was somehow compromised during the cleanup (not sure what your cleanup entailed and not to blame anyone).  If you have recently purchased the unit, it may still be under warranty.  Here is the number for HP support:

 

1 (800) 474-6836

1 person found this reply helpful
Was this reply helpful? Yes No

‎11-24-2016 05:29 AM

HP Recommended

Thanks AdBo. I have now re-installed the software and everything is working fine.

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‎11-24-2016 06:20 AM

HP Recommended

Wow, a simple fix.  Love it when this happens.  Glad you got it worked out...:smileyhappy:

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