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05-13-2019 02:32 PM
The bluetooth and wireless options on my PC don't work. They claim they're running fine, but neither can detect networks or devices. Troubleshooting bluetooth tells me that it turned it on, and nothing changes. Troubleshooting network connections brings nothing.
I've tried reinstalling drivers, deleting the drivers and letting them reinstall themselves, and even completely reinstalling the OS didn't do me any good.
I've had this problem ever since I attached a VIVE wireless adapter card, but even removing that didn't seem to help. I've checked the connections within the PC and all, which seem to be fine.
What else can I do to try and fix the problem?
Solved! Go to Solution.
05-13-2019 03:03 PM
I did a few times, replacing an SSD and putting in a wireless adapter card. It didn't look like the antennae were disconnected, and I think the wifi card was in the front of the computer than I didn't quite know how to access. Are they reattachable, or is it just broken?
05-13-2019 03:11 PM
The wifi card will be laying flat on the motherboard. Here is a picture of what the motherboard looks like.
The wifi card will be in the M.2 slot, which is labeled in the picture.
There will probably be two very thin black cables with gold connectors that are dangling in there somewhere.
These things are thin and very easy to overlook and detach.
See if you can find them, and hopefully you will just need to reattach them to the wifi card.
Below is a picture of the wifi card your PC has. You can see where the antenna cables get reattached to.