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hhannah12
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Message 1 of 2
268
Flag Post

Bluetooth not in Device Manager

‎08-04-2020 08:34 PM

HP Recommended
Product: HP 19-2113w All-in-One Desktop
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I recently took my HP 19 computer out of storage. It has been installing new updates, etc. After the new updates have installed I can not find Bluetooth under my device manager. My computer is saying it does not support it, but I have seen this has been an issue for others too. 

 

I have tried downloading the Bluetooth drive recommended for my computer on the HP support website and that has not seemed to help. I believe my device originally had Bluetooth? I used to use a wireless printer with it...

 

Any help would be greatly appreciated! 

1 REPLY 1
banhien
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Message 2 of 2
Flag Post

‎08-04-2020 10:54 PM

HP Recommended

@hhannah12 

 

The specs of your machine is

 

               https://support.hp.com/in-en/document/c04325034

 

It only has  Wireless LAN 802.11b/g/n featuring Single-band (2.4Ghz) 1x1 adapter without Bluetooth. It is more than 6 years old now, I can't find a compatible adapter for you. Option

             

              http://www.officeworks.com.au/shop/officeworks/p/targus-bluetooth-4-0-usb-adaptor-taacb75au


There are many brands and models around, cheaper too.

 

Regards.

BH
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