Bluetooth not working

[Akusan]

May I have some advice on getting my bluetooth Adapter working on my ENVY 750? My bluetooth adapter is not working and is not being detected by the computer. I tried downloading the driver again from the HP website and installed it but bluetooth is still not working.

Bluetooth worked for a brief moment, the first couple days I had my computer, but now it does not even show on the Device Manager:

It clearly shows on the item ordered that it should have Bluetooth:

Please let me know what I can do or how this can be fixed.

[banhien]

Hi,

Please download and install the following Realtek RTL8723BE Bluetooth 4.0 Driver for Bluetooth:

    http://ftp.hp.com/pub/softpaq/sp74001-74500/sp74136.exe

Hope this helps.

[Akusan]

Thanks for the quick reply, but it did not work. Any other recommendations?

I tried installing that file and even reboot afterwards but bluetooth still does not show on Device Manager nor can it detect any blue tooth devices

[Akusan · Accepted solution]

Got the solution:

1.) Search for HP Recovery:

2.) Click reinstall drivers

3.) click Bluetooth and Install:

[ram17]

bluetooth not working hp envy-23 how to get it back help.