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- Button playing on wireless mouse MG-0856

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06-16-2014 07:18 AM - edited 06-16-2014 11:07 AM
Hi there,
I have a HP wireless mouse, model No. MG-0856, on which the left mouse button has become temperamental recently, which is probably just due to dirt on the contacts. I can hear the click sound but the object is not selected (no switch contact) or a "double click" occurred (rebound probably due to dirt or oxidation).
As the warranty is over, how do I go about taking the mouse apart so I can gain access to the microswitch ? I removed the screw in the battery compartment but it didn't help. Is there a hidden screw somewhere or do I have to use some force ?
Thanks
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06-16-2014 11:13 AM
Sorry, the original message was not clear (copy paste error among others). It's been edited now. It is not a software or optical problem. It's the left button switch that needs to be cleaned or replaced. Once I have removed the screw in the battery compartment, how do I open the mouse case to access that switch ? (Hidden screw ? Plastic hooks ?)
Thanks.
06-16-2014
10:15 AM
- last edited on
03-07-2017
10:18 AM
by
OscarFuentes
Hi JagV12,
I understand you are having some difficulties with your mouse. While I admit I don't know a great deal about your specific mouse, I thought the following support doc might be helpful, Troubleshooting Mouse Problems (Windows 😎. Take a look at the "The mouse pointer stops moving periodically, only moves in one direction, or moves erratically" section. It has some cleaning instructions you might want to try. Seeing a shot of your mouse, it looks you have the similar LED bulb that, if cleaned as suggested in this doc, might solve your problem. Give it a shot and let me know. Best of luck to you. Have a great day.
I work on behalf of HP
The advice and opinions given here are my own and not those of HP
06-16-2014 11:13 AM
Sorry, the original message was not clear (copy paste error among others). It's been edited now. It is not a software or optical problem. It's the left button switch that needs to be cleaned or replaced. Once I have removed the screw in the battery compartment, how do I open the mouse case to access that switch ? (Hidden screw ? Plastic hooks ?)
Thanks.
10-06-2016 01:25 PM - edited 10-06-2016 01:27 PM
Late reply to an old thread, however:
There are 4 more screws hidden under the 3 low-friction pads on the base of the mouse. Onnce these have been removed, the case gently unpeels from the bottom to a "hingy" bit at the top (button) end.