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HP Recommended

I have had this laptop for almost a year and a half now and I have already experienced a lot of common issues using this device. Fortunately, I managed to fix those problems myself, even without having profound tech knowledge. I never asked for any technical support-- I only relied on video tutorials, which saved me multiple times.

I believed that those tutorials would all I have to rely on to fix any issue with my laptop. Until one day, my WIFI stopped connecting to any available network, which remains like that until now. Whenever I try to connect the WIFI to an available network, just after about 3 seconds, I keep getting a note that says: "Can't connect to this network".

I did everything that I could-- I attentively and carefully watched MANY tutorial videos-- but apparently none of those worked. I'm helpless right now, and I am now considering asking for a professional tech help. I do not know what else to do. This error is annoying! It affects my productivity as I am forced to connect to internet via PAN, which is much slower than the WIFI connection. 

 

What do you think about this problem? Could the problem be is in my network adapter?

This is my adapter---> Realtek RTL8852AE WiFi 6 802.11ax PCIe Adapter

1 REPLY 1
HP Recommended

Hi @Paopaoxx,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.