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‎06-13-2020 08:18 AM

HP Recommended
Product: Pavilion gaming TG01-0685no
Operating System: Microsoft Windows 10 (64-bit)

Hello. So yesterday i opened my pc, and tried to search something from google, but i had no internet. I tried to connect to our wifi but it says that there is no available wifi metworks. Other devices can connect to the wifi but my pc cant. I did troubleshooting and it said that i need an ethernet cable??? I have had this pc for about 6 months and never used an ethernet cable. It always worked with wireless connection. But now it just says i need ethernet cable. I cant connect my phone to my pc either with a charger wire. I got it working after i resetted my windows, but now again after i turned it on the same problem occurred. Please help me i have tried many things 😧

1 person had the same question
5 REPLIES 5

‎06-16-2020 06:28 AM

HP Recommended

Have you tried My Computer -> Properties. Find the WIFI adapter and right-click -> uninstall. Reboot the machine and it should find it again.

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‎06-17-2020 02:34 AM

HP Recommended

I also had the same problem... And used ur solution but again the network was lost after half hour and again I had to uninstall and reinstall the driver. This is happening continuously. Please tell me the solution. 

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‎06-17-2020 04:30 AM

HP Recommended

I suspect a bad wifi card then. If you are under warranty you have it replaced. Otherwise you would have to buy a new card. Did you select to also remove the drivers when you uninstalled? There is a checkbox. You can then download the latest drivers from HP and install and then try to reboot.

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‎06-18-2020 02:00 PM

HP Recommended

I can't find my computer, only settings and no WiFi as a choice under internet.

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‎06-19-2020 12:37 AM

HP Recommended

Look at the picture. Right-click on "computer" and choose "properties" 

https://www.linglom.com/wp-content/uploads/2017/02/Display-My-Computer-Icon-on-Windows-Desktop-11.pn...

 

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