-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Wireless and Networking
- Computer says no internet on everything even if I am conecte...
Create an account on the HP Community to personalize your profile and ask a question
02-12-2019 10:21 PM
So I've been having this problem for a while now on my pc where my computer is connected to the internet but every thing like Steam,Chrome,Firefox and everything that used Wi-Fi on it says that it's not connected to the internet and don't say check the router or motem because it can't be any of them because all of our devices are connected and working just fine is it this time to retire this sad old one from 2010 for one of the newer windows 10 ones
02-14-2019 07:06 AM
Hi
@JoshuaSkynyrd19 wrote:So I've been having this problem for a while now on my pc where my computer is connected to the internet but every thing like Steam,Chrome,Firefox and everything that used Wi-Fi on it says that it's not connected to the internet and don't say check the router or motem because it can't be any of them because all of our devices are connected and working just fine is it this time to retire this sad old one from 2010 for one of the newer windows 10 ones
FIRST check the Router/Modem as you have indicated it could be the source of the problem.
Although without the HP model number it is hard to gauge.
You may have a....
- Interface type: PCI express half-length mini card
- Data transfer speeds: up to 80 Mbps
- Transmission standards: 802.11 b/g/n
- Antennas: 1 internal antenna
- Single band: 2.4 GHz (b/g/n)
- Security:
- Wired Equivalent Privacy (WEP) supports modes that have 64-bit, and 128-bit keys
- Support for WPA-PSK and WPA2-PSK in Windows
which may be only thing on a 2.4 GHz band, and therefore the router should have the item listed as connected, if your summary is accurate.
If so then the Lease Time is worth knowing.
As is the DNS values your PC is using.
So PING....
ping 127.0.0.1
ping 192.168.0.1
ping 13.107.4.52
and post the results.
If in doubt please ask.