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‎04-19-2022 12:17 PM

HP Recommended
Product: HP ENVY 20-d127c TouchSmart All-in-One Desktop PC

My power cord pulled out of my desktop while i was using it. Now it will not connect back to my network. Wifi no longer is even in my menu's anymore. I have tried everything i can think of and some i didn't. 

Category:
1 REPLY 1

‎04-30-2022 05:17 PM

HP Recommended

Hello, and Welcome to the HP Support Community!

 

Have you tried the most basic wifi problem eliminator?   Reboot EVERYTHING:  Modem, Router, and PC.   Turn them all off, then the Modem (wait for lights to return solid), Router (wait again), then PC.

 

If no joy, try this HP wireless troubleshooting page:  https://support.hp.com/us-en/help/diagnostics?category=computing&issue=network-issues

 

WyreNut

 

 

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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