Could not find bluetooth

[sivashankar]

Hi,

I have tried connecting a bluetooth device recently and came to know that bluetooth is not available in my system. I have tried installing many drivers from HP website but none of them worked.

Do my device have bluetooth? If yes, Could you please let me know the drivers which really work.

Thanks In advance

[Paul_Tikkanen]

Hi:

According to the specs link below, it does...

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03061225&sp4ts.oid=5145704

What model wireless network adapter does your notebook have? 

The parts list shows me that it can come with 2 model combination wireless/bluetooth adapters.

To find the model wireless network adapter your notebook has, go to the device manager and click to expand the Network Adapters device category.

There you will find the name and model number of the wireless network adapter.

The parts list states it will either be an Atheros or Broadcom model.

[sivashankar]

Hi,

It's broadcom and the model is Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter.

how can I enable bluetooth now?
 

[Paul_Tikkanen · Accepted solution]

You need to install the Broadcom bluetooth driver...

This package contains the Broadcom bluetooth driver and software for supported
notebook models that are running a supported operating system. Broadcom
Bluetooth 4.0 Driver is required to enable Broadcom bluetooth 4.0 devices and is
compatible with Broadcom bluetooth 3.0 and earlier versions. 

ftp://ftp.hp.com/pub/softpaq/sp61501-62000/sp61617.exe

[sivashankar]

Hi,

Its working perfect now.

Thanks for the help.

[Paul_Tikkanen]

You're very welcome.