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Vikas1734
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I am facing the same issue with my laptop - HP Pavilion Laptop 15-cs0053cl.

 

It came with Realtek RTL8821CE 802.11ac PCIe adapter for wireless connections. 

 

It works for couple of mintues and disconnects from internet. I need to use Troubleshoot option and it fixes the error , Wifi gets connected. The same scene continues again and again. From many forums it seems this issue is a known one and happening for many HP laptops. 

 

HP Team - Do you have any identified permanent fix for this  ? 

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The_Fossette
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@Vikas1734,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time the computer was working fine?
  • Have you made any software or hardware changes on the computer?
  • Have you followed the steps suggested in the thread?

While you respond to that, I recommend you run a test on the wireless card following the steps in the below article to make sure that the wireless card is working fine.

 

https://support.hp.com/in-en/document/c03467259

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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